Author: Kausani Dey (HR club) MBA I
Your boss calls you for an appraisal review meeting (read rating) .You walk into his cabin, confident and content about your performance in past half year. He appraises you with a rating which is way below your expectations and quotes few small mistakes you have committed and knowingly neglects all the hard work you have put in. You are very unhappy with the situation. But you walk away with a smile on your face thinking about the upcoming promotion and onsite opportunity. The question is – Are you not avoiding a conflict????
Conflict avoidance is a very common phenomenon felt in corporate environment. Sometimes it can turn more dangerous than having an actual conflict. But as human beings, we wish to be ‘liked and accepted’ amongst our peers and colleagues. Hence it’s very natural to avoid conflicts.
Avoiding conflicts can lead to increased personal dislikes, decrease in the level of team cohesion and exponential decrease in the performance level. When an employee’s views are not heard and valued, he loses interest in the job and feels demotivated. This in turn reduces the organizational performance.
It is important for the employees to develop conflict management skills. There is no tailor-made solution to achieve the same. But employees can easily improve their approach towards conflict. Take some time to evaluate yourself and think of situations where you should have expressed your disagreements. Consciously practice speaking your mind out when confronted with similar situations in future. Get feedback from your friends and mentors and ask them to critically review your behavior during disagreements. Position yourself as a straightforward talker rather than a fight picker. Give constructive feedback when you see something wrong. Your peers should perceive you as one who speaks his mind.
This will not happen in a day. It is certain that you would feel awkward in the beginning. But over a period of time with proper practice, constructive conflict management skills can be developed.
So next time when your boss calls you for an appraisal review meeting and declares a rating which is way below your expectations, don’t let the fear of conflict hold you back !!